New Invoice Product Descriptions

Windstream is standardizing how product descriptions appear on your invoice. This initiative is ongoing and will take place through the end of 2024.

Please use the key below for details. The list will be expanded as more categories are identified; therefore, we encourage you to bookmark this page and check back often for upcoming changes.

As a reminder, there is no impact to your service, terms and conditions, and/or pricing as a result of this initiative.

Effective
Date 		Product
Name 		Current
Product Description 		New
Product Description
September 1, 2024
Toll-Free 800 MONTHLY SERVICE FEE
800 Number
800 Numbers – New,Existing,Ported
800 Numbers-New, existing and ported
800Services: 800 #s
800Services: Toll Free Numbers
8XX –
8XX – PRIs
8XX – Toll Free
8XX – Toll Free Number
Basic Feature Bundle: Toll Free Numbers
Basic Feature Bundle: Toll Free Numbers NuPack
BUS ONE TOLL FREE SERVICE
Business Inbound 8xx: Toll Free Service
Caller ID
Feature Package: 800 Numbers-New, existing and ported
Feature Package: Toll Free Numbers
Hosted Enhanced Feature Bundle: 800 Numbers-New, existing and ported
LONG DISTANCE: 800 NUMBER FEE
LONG DISTANCE: 800 NUMBER FEE-3 FREE
LONG DISTANCE: 800 NUMBER MONTHLY FEE
LONG DISTANCE: 800 NUMBERS FEE – 10 FREE
LONG DISTANCE: 800 PER LINE CHARGE
LONG DISTANCE: 800 PER LINE CHARGE/800 SERVICE
LONG DISTANCE: 800 SERVICE
LONG DISTANCE: 800/888 DA LISTING/WHITE PAGES 800 LISTING
LONG DISTANCE: ADDITIONAL 800 FEE
LONG DISTANCE: ADDITIONAL 800 NUMBER FEE
LONG DISTANCE: ADDITIONAL 800 NUMBERS FEE
LONG DISTANCE: ADDITIONAL 800 NUMBERS FEE X2
LONG DISTANCE: ADDITIONAL 800 NUMBERS FEE X3
LONG DISTANCE: ADDITIONAL 800 NUMBERS FEE X5
LONG DISTANCE: ADDITIONAL TOLL FREE # X 4
LONG DISTANCE: CARRIER ALLOCATION  8665832189
LONG DISTANCE: CARRIER ALLOCATION  8666247806
LONG DISTANCE: CARRIER ALLOCATION  8668796003
LONG DISTANCE: CARRIER ALLOCATION  8669757316
LONG DISTANCE: CARRIER ALLOCATION  8669757318
LONG DISTANCE: CARRIER ALLOCATION  8777762427
LONG DISTANCE: CARRIER ALLOCATION  8885462288
LONG DISTANCE: INTRASTATE TOLL FREE SERVICE
LONG DISTANCE: MONTHLY TOLL-FREE SERVICE FEE
LONG DISTANCE: TOLL FREE # (1ST RESPORG)
LONG DISTANCE: TOLL FREE DIRECTORY LISTING
LONG DISTANCE: TOLL FREE MONTHLY CHARGE
LONG DISTANCE: TOLL FREE NUMBER
LONG DISTANCE: TOLL FREE NUMBER CHARGE
LONG DISTANCE: TOLL FREE SERVICE FEE
LONG DISTANCE: TOLL FREE SERVICE FEE N/C
LONG DISTANCE: TOLL FREE SERVICE FEE N/C/TOLL FREE NUMBER FEE
LONG DISTANCE: TOLL FREE SERVICE FEE/TOLL FREE SERVICE FEE N/C
LONG DISTANCE: TOLL FREE SERVICE, PER NUMBER
LONG DISTANCE: TOLL FREE VANITY NUMBER
LONG DISTANCE:Toll Free Number
LONG DISTANCE:Toll Free Number – Free
NuFeatures VoxIP: 800 Numbers – New,Existing,Ported
NuFeatures: Toll Free Numbers
NuPack: Toll Free Numbers
NuStandards: Toll Free Numbers
OTHER:Additional Toll Free Number
SMS Database Administration Fee (s)
T1 Bundle: Toll Free Numbers
TOLL FREE – MONTHLY RECURRING
Toll Free / Gold Number
TOLL FREE NUMBER
Toll Free Numbers
Toll Free Numbers NuPack
Toll Free Service
Toll Free Service 800 992-0629
Toll Free Service: Toll Free Monthly Charge
TOLL FREE SERVICE-FIDELITY
Toll-Free Access
Voice Services: 800 Number
Voice Services: 800 Number
Voice Services: 800 Numbers-New, existing and ported
Voice Services: Toll Free Admin Charge
Voice Services: Toll Free Monthly Svc Charge
Voice Services: Toll Free Numbers
Voice Services: Voice-LD Only
VoxIP NuFeatures: 800 Numbers-New, existing and ported 		Toll-Free Access Domestic
August 30, 2024Internet6 Mbps Dedicated Internet Port
ACCESS: ***
Bandwidth
Data Services: ***
Dedicated DS3 Charge
Dedicated Ethernet Charge
Dedicated Fast Ethernet Charge
Dedicated Gigabit Charge
DyIA – 4 Voice + 1.5 Mbps Data
DyIA T1 + 1.5 Mbps Data
Dynamic IP Mixed Use Port Charge
Ethernet Internet: Bandwidth
FLEXLinx: VoxInternet
Hosted Email Security & Hosted Web Security Charge
INTEGRATED ACCESS: MEGAONE INTEGRATED PRI
Internet
Internet Bandwidth – ***
Internet Bundle Charge
Internet Charge
Internet Port – WL TDM Charge
Internet Port Charge
Internet Service
Internet Service – ***
INTERNET: ***
Interstate Data Mixed Use Access Port Charge
Intrastate Data Mixed Use Access Port Charge
MANAGED NETWORK SERVICES: MANAGED NETWORK SERVICES
MANAGED SECURITY SERVICES: CORE AGGREGATION
Mixed Use Circuit Charge
PRIVATE DATA NETWORKING: ***
Transport Custom
VoxInternet
VoxInternet Bandwidth
VoxTransport		Internet Service – *** Mb
Example: Internet Service – 25Mb
September 15, 2024MPLS VPNACCESS: ***
Additional Web Space – 85 MB
Data Services: ***
Dynamic IP Mixed Use Port Charge
Ethernet Internet: Virtual Private Network Bandwidth
Internet Port Charge
INTERNET: ***
Interstate ***
Intrastate ***
Mixed Use Port ***
MOBILE: ***
MPLS VPN Service
MPLS VPN Service – ***
Netosphere Private Line: Netosphere Private Line Circuit
PRIVATE DATA NETWORKING: ***
UCaaS SIP Failover Charge
Virtual Private Network Bandwidth
VoxNET
VoxPN – Point to Point: Basic Service		MPLS VPN Service – *** Mb
Example: MPLS VPN Service – 20 Mb
September 15, 2024Internet24 Additional IP Addresses
Additional Charges: IP Address Charge
Additional IP Address: Basic Service
Data Services: IP Addresses
Data Services: Network Address Translation-NAT
Feature Package: IP Addresses
INTERNET: IP ADDRESS BLOCK – 5/MEGAONE INTEGRATED PRI
INTERNET: IP ADDRESSES ***
INTERNET: TRANSEDGE IP ADDRESSES
IP Addresses
IP Addresses ***
IP Blocks LAN
IP Blocks LAN – ***
IPAddresses: IPAddresses Included
MANAGED SECURITY SERVICES: ***
PRIVATE DATA NETWORKING: ***		IP Blocks LAN – /** – Block of ** Ips
Example: IP Blocks LAN – /29 – Block of 8 IPs    
October 1, 2024Federal Line Subscriber ChargeACCESS CHARGE PER FCC ORDER
Advantage End User Port Costs Charge
Advantage FSLC Charge
END USER COMMON LINE CHARGE
EUCL
EUCL – PRI
FCC ACCESS CHG CENTREX BUSINES
Federal Access
Federal Access Charge
FEDERAL EUCL CHARGE
Federal Subscriber Line Charge Fee
FSLC
FSLC – WL TDM Charge
FSLC Charge
INTERSTATE SUBSCRIBER LINE CHG
LOCAL SERVICE: ***
LOCAL: ***
NETWORK USAGE FEE
Single Line Federal Access Charge
Unlmtd Local Business Line 3yr
VoIP Federal Subscriber Line Charge
VOIP FSLC Charge		Federal Subscriber Line Charge
October 1, 2024Remote Call ForwardAdvantage Remote Call Forward Line Charge
Business Line
Direct Trunk Overflow Charge
LOCAL SERVICE: ***
LOCAL: ***
LONG DISTANCE: PILD
Market Expansion/Remote Call Forward/Telebranch
REMOTE CALL FORWARD 1ST PATH
Remote Call Forward Path
REMOTE CALL FORWARDING
Remote Call Forwarding – Remote Call Forwarding Line
REMOTE CALL FORWARDING BUS
Remote Call Forwarding Charge
Remote Call Forwarding: Remote Call Forwarding
Remote Call Forwarding: Remote Call Forwarding First 5 Paths
REMOTE CALL FWD – PER TALKPATH
Virtual Call Forward Two Paths
Voice Services: ***
VoIP and Data Bundle: Remote Call Forward FX Line		Remote Call Forward
October 1, 2024POTSACCESS LINE BUSINESS
ACCESS: ***
ADC STAT LN 60 MOS 1-50 LNS
ADC STAT LN MO/MO 1-50 LNS
Advantage Business Lines Charge
Advantage Centrex Line Charge
Advantage Individual DID Number Charge
Advantage Local Package Basic – PA Charge
Advantage PBX Trunk Charge
AUTO LOCATION ID UPDT-1000 LNS
B1 GOVERNMENT VARIABLE RATE
BASIC CALLING
BASIC LINE
Biz Pac Line
BUS 1 PRTY USE SENSITIVE SRVC
BUS LINE FLAT RATE SVC 3YR
BUS LINE FLAT W/O LD – 5 YEAR
BUS LINE MESSAGE – 3 YEAR
BUS LINE MSG W/O LD – 5 YEAR
BUS LOCAL SVC 1-9 LINES
BUS LOCAL SVC 25-99 LINES
BUS TALK ADVANTAGE 3 YR
BUS TALK ESSENTIALS CITY 3YR
BUSINESS 1 PTY MEASURED
BUSINESS 1-PTY ROTARY
BUSINESS ADDITIONAL LINE
BUSINESS LINE
BUSINESS LINE – NO CHARGE
BUSINESS LINE CONTRACT RATE
BUSINESS LINE MEASURED SVC 3YR
BUSINESS LINE-CONTRACT RATE
Business Lines
BUSINESS MULTI-LINE
BUSINESS MULTI-LINE VARIABLE
BUSINESS PBX LINE
BUSINESS TALK BASIC
BUSINESS TALK EXT 3 YEAR VAR
BUSINESS TALK EXT M2M VAR
BUSINESS TALK VALUE
CARRIER SURCHARGES: CLC – BTI BUSINESS MULTI LINE
CENTREX 30 SFG
CENTREX ADC LINE RATE
CENTREX INTRAGROUP CALLING
CENTREX LINE BUSINESS
CENTREX NON-R 2-5 LINES
CENTREX STATION KEY SYSTEM CO
CENTREX STATION LINE
CLEC CENTREX PBX LINE-60 MOS
CLEC KEY LINE-VARIABLE
COMM CALL ACCESS LN CENTREX B
COMM PLUS ONE PARTY BUS
COMMUNITY CALLER ACCESS LINE
Complete Voice Business Line
Complete Voice Business Line
CTX ACC 2-25 LNS, 3YR
CTX MULTI 1 YR CONT 26-50 LNS
CTX MULTI 2 YR CONT 11-25 LNS
CTX MULTI 3 YR CONT 101+ LNS
CTX ST OF GA 3-6000 LN EA84MOS
DIGITAL CENTREX GRP 1 2-4 YEAR
DIGITAL CENTREX GRP 1-5+ YEARS
DIGITAL CENTREX GRP 2-MONTHLY
DIGITAL CENTREX LINE
DIGITAL CENTREX LINE-BUSINESS
Dynamic IP: Analog Line
ESSEN BASIC – 3 YEAR VAR
ESSEN BASIC PLUS 2 YEAR
ESSEN UNLIMITED 3 YEAR
ESSEN UNLIMITED 5 YEAR
EXTENDED AREA CALLING SERVICE
Flat ISDN BRI Line
FLEXLinx: VoxVoice
IBN EXCHANGE ACCESS GROUP 1
IBN EXCHANGE ACCESS GROUP 3
IBN RSP ACCESS GROUP 1
IBS EXCHANGE ACCESS GROUP 3
ICB CENTREX STATION
KEY BUSINESS LINE
KEY LINE CONTRACT RATE
KEY LINE-CONTRACT RATE
KEY SYSTEM LINE
KEY SYSTEM LINE-BUSINESS
Key System Preferred Package
Key System Preferred Package Charge
KEY TRUNK COMM CALL ACCESS LN
KSL URBAN NON-ROTARY BUS
Local DSO Line
Local Line Price Adjustment
Local Line Rate
LOCAL SERVICE RATE
LOCAL SERVICE: ***
LOCAL:***
Net Plus: Line Service
NetPlus 3: Basic Service
NetPlus 3: Local DSO Line
NetPlus NP3: Basic Service
NetPlus NP3: Line Service
NetPlus: Line Service
OneLine Preferred Package
OneLine Preferred Package Charge
OTHER:Add’l Directory Listing
OTHER:Centrex Centranet Addl NARS
PABX COMMUNITY CALL ACCESS LN
PBX LINE-BUSINESS
POTS Line
POTS Line Charge – POTS Line
Premium Preferred Package
RESIDENTIAL LINE
RING PLUS ONE NUMBER
RING+ ADDITIONAL LINE ID
SERVICE ACCESS LINE
Simple Preferred Package
Simple Preferred Package Charge
Simple Preferred Select Package
Simple Preferred Select Package Charge
Small Business Solutions: Local DSO Line
T1 BUNDLE BUSINESS LINE
T-1 Local Service: Basic Business Line Access
Telephone Line Charge
Unlmtd Local Business Line 3yr
Value Preferred Package
Value Preferred Select Package
Value Preferred Select Package Charge
VOICE LINE
Voice Services: ***
VoxVoice: Basic Service
WINDSTREAM LONG DISTANCE		POTS Lines
October 1, 2024Telephone Number100 DID Station Numbers
10000 DID Block
20 DID Station Numbers
Basic Feature Bundle: DIDs
DID
DID Numbers: DID Numbers
DID Station Number(s) – WL TDM Charge
DID Station Number(s) Charge
DIDs
DIDs: DIDs – 20 included
DOD Trunk Group BTN Charge
Feature Package: DIDs
LOCAL SERVICE: ***
NuFeatures VoxIP: DIDs
Off Net Telephone Numbers Charge
Telephone Number
Voice Services: ***
VoxIP NuPack: DIDs NuPack		Telephone Number
October 1, 2024Customer Provided AccessACCESS: ***
Customer Premise Equipment Monthly Charge
Customer Provided Access – 1.5Mb
Dynamic IP Mixed Use Circuit Charge
Internet Circuit Charge
Interstate Facility Charge
Intrastate Facility Charge
Mixed Use Circuit Charge
Mixed Use Port Charge		Customer Provided Access
October 1, 2024Direct Trunk OverflowIP Direct Trunk Overflow Charge
Voice Services: Trunk Overflow to Trunk
Voice Services: Trunk Overflow to Number		Direct Trunk Overflow
October 1, 2024PRI Call PathACCESS:***
B Channel
Call Path – TDM Charge
Call Paths – PRI/CAS
Call Paths – SIP
ISDN / PRI
ISDN-PRI: PRI-Basic Service
LOCAL SERVICE:***
PRI
Remote Site Charge
Voice Services: B Channel – 2 Way
Voice Trunk – 2 Way		PRI Call Path
October 1, 2024SIP Call PathB Channel
Call Paths -***
D Channel
ISDN / PRI
ISDN/ PRI Local Service: ISDN / PRI
LOCAL SERVICE:***
PRI
Remote Call Forwarding: Additional Paths for RCF
Remote Site Charge
SIP Call Paths		SIP Call Path
October 1, 2024Managed Router EquipmentAdditional Equipment/CEE Type Charge
ADTRAN Equipment – Other Charge
ADTRAN-***
CISC01921MSK9 Charge
CISC029218FXS Charge
CISC03925EK9 Charge
CISC03925EVK92T124FXS Charge
CISC03925EVK92T18FXS Charge
CISC0SPIAD29012T18FXS Charge
CISC0SPIAD29018FXS Charge
CISC0SPIAD29112T116FXS Charge
CISC0SPIAD29112T18FXS Charge
CISC0SPIAD29114T1 Charge
CISC0SPIAD29118FXS Charge
CISC0SPIAD29218FXS Charge
Cisco – Equipment Other Charge
Cisco 1841 two T1 router Charge
Cisco 1921-***
Cisco 2431-***
Cisco 2432-***
Cisco 2801 Voice & Data Charge
Cisco 2911-Voice Charge
Cisco 2921-ETH Charge
Cisco 2951-DS3 Charge
Cisco 3825 Charge
Cisco 3925E-ETH Charge
Cisco 3925-ETH Charge
Cisco ASR 1001 Charge
CISOC3925K9 Charge
CPE Maintenance Fee
Equipment
Equipment Charge
Equipment Use – WL TDM Charge
Equipment Use Charge
Equipment Use Charge 1 Year Term Charge
Equipment Use Charge 2 Year Term Charge
Equipment Use Charge 3 Year Term Charge
Equipment Use Charge 4 Year Term Charge
Equipment Use Charge 5 Year Term Charge
EQUIPMENT: ***
INTERNET: Data Circuit
ISR4451XK9 Charge
Managed Device Equipment
Managed Router Equipment Charge
PRIVATE DATA NETWORKING: ***
Transport T1
VoxIP: Transport T1		Managed Router Equipment
October 15, 2024Analog Call PathCall Paths – Analog
VoxVoice
ACCESS: LINES
LOCAL SERVICE: SIMPLICIT PLUS ADD’L LINE
Analog Line
Call Paths – Analog – TDM Taxing Charge
ACCESS: ANALOG FXS LINE
Dynamic IP Lines Charge
Business Line
ACCESS: COMPLETE LS ADDL VOICE LINES
VoIP and Data Bundle: Analog Line
Voice Services: Business Line
Dynamic IA Line Charge
Voice Services: Analog Line
Access Charge: Basic Service
Voice Line
LOCAL SERVICE: UNIFIED VOICEMAIL GENERAL N/C/LINES
LOCAL SERVICE: SIMPLICIT PLUS PKG LINE
VoxIP: VoxVoice
Lines Charge 3YR
LOCAL:Lines
VoxIP: Hosted PBX Seat		Analog Call Path
October 15, 2024DID UserDID UserAdditional Phone Number
October 15, 2024Quality of ServiceQuality of Service Charge
PRIVATE DATA NETWORKING: ***
QoS Standard Data		Quality of Service
October 15, 2024Managed Security CloudManaged Network Security Cloud
Managed Network Security Cloud – Basic ###
Managed Network Security Cloud Basic
Managed Network Security Cloud – Premium ###
Managed Network Security Cloud Advanced Charge
Managed Network Security Cloud – Advanced ###		Managed Security Cloud – Basic ###
Managed Security Cloud – Advanced ###
Managed Security Cloud – Premium ###
October 15, 2024SD WAN ManagementSD-WAN Management
SD-WAN Management – Advanced
SD-WAN Management – Advanced – WL TDM Charge
SD-WAN Management – Concierge
SD-WAN Management-{parameter:125002}
SD-WAN: SD-WAN ADVISOR ###
SD-WAN: SD-WAN CONCIERGE ###		SD-WAN Management-Concierge
SD-WAN Management-Advanced
October 15, 2024Broadband AccessACCESS: 1 STATIC IP ###
ACCESS: ACCESS CABLE ###
ACCESS: ADSL ###
ACCESS: ACCESS CBL ###
ACCESS: BIA ADSL SL 6.0M/1.0M CAN BE
ACCESS: BROADBAND ###
ACCESS: DATA CONNECT ADSL ###
ACCESS: DYNAMIC IP ###
ACCESS: METRO-E 10MBPS 005203
ACCESS: SOHO BO EDGE UP TO 1.0/256
Broadband Access – ###
Broadband Internet Access – ###
Customer Premise Equipment Monthly Charge
Dynamic IP Mixed Use Circuit Charge
Internet Circuit Charge
INTERNET:
Interstate Data Mixed Use Local Loop Charge
IP Broadband Access – ###
Mixed Use Circuit Charge
Mixed Use Port Charge
PRIVATE DATA NETWORKING: ###		Broadband Internet Access – ##/##
November 1, 2024SD-WAN Service LicenseSD-WAN Service Charge 75 Mbps
SD-WAN Service License – 30 Mbps		SD-WAN Service License – ###
November 1, 2024Ethernet Access LoopACCESS: ACCESS ETHERNET ###
ACCESS: ETHERNET ACCESS ###
Dynamic IP Mixed Use Circuit Charge
Dynamic IP: Transport MetroE
Ethernet Access ###
Internet Circuit Charge
Interstate Data Mixed Use Local Loop Charge
Interstate Facility Charge
Intrastate Data Mixed Use Local Loop Charge
Intrastate Facility Charge
Intrastate Mixed Use Data(VoIP) Charge
Mixed Use Circuit Charge
Transport Custom
Transport MetroE
Transport T1		Ethernet Access Loop – ###
November 1, 2024OfficeSuite FaxAgent Demo
Fax-###
Fax-Measured
OfficeSuite Fax ###		OfficeSuite Fax – ###
November 1, 2024Cellular Broadband Internet AccessACCESS: ACC ###
ACCESS: ACCWRLS4G/LTE 10GB USE POOL BU
Celluar Broadband Charge ###
Dynamic IP Mixed Use Circuit Charge
EQUIPMENT: ###
Mixed Use Circuit Charge
MOBILE: MPLS WIRELESS ###
Wireless Data 5Gb Overage Pooled		Cellular Broadband Internet Access – ###
November 1, 2024SD-WAN Equipment – FortinetEquipment – FortinetSD-WAN Equipment – Lease – Model ###
November 1, 2024Managed RouterManaged Router – ###Managed Router Service – ###