The future of communications and the future of CX have a lot in common. See how UCaaS is at the top of the list of tools that organizations are investing...
Learn from a healthcare CIO about the UCaaS implementation tips you need to unlock secure, effective communications for employees and an optimal patience experience.
Heat mapping via WiFi and IP cameras have started to revolutionize the retail industry, offering innovative ways to monitor and track consumer behavior. Learn how to get started.
With a sigh of relief and a toast of “good riddance,” we’ve said farewell to 2020. Now we turn our gaze forward, with an optimistic outlook full of new possibilities...
January 11, 2021 • Windstream Enterprise • 3 min read
Enterprise IT has reached an inflection point: for the first time in memory, innovation in the consumer space is driving user expectations in the corporate world. As consumers, we expect...
In our now digital world, your customer’s primary interaction with your company, products and services is online. According to Forrester, self-service has been the most preferred channel for connecting businesses...