Enhance CX

Why retailers should use WiFi and IP Camera heat mapping

Heat mapping via WiFi and IP cameras have started to revolutionize the retail industry, offering innovative ways to monitor and track consumer behavior. Learn how to get started.

May 07, 2021 • Travis Mininger • 3 min read

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3 IT trends to watch out for in 2021

With a sigh of relief and a toast of “good riddance,” we’ve said farewell to 2020. Now we turn our gaze forward, with an optimistic outlook full of new possibilities...

January 11, 2021 • Windstream Enterprise • 3 min read

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5 ways to evolve IT digital experience

Enterprise IT has reached an inflection point: for the first time in memory, innovation in the consumer space is driving user expectations in the corporate world. As consumers, we expect...

August 26, 2020 • Stephen Farkouh • 4 min read

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WE Connect Redefines the Digital Customer Experience

In our now digital world, your customer’s primary interaction with your company, products and services is online. According to Forrester, self-service has been the most preferred channel for connecting businesses...

January 17, 2019 • Stephen Farkouh • 3 min read

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3 Ways the Cloud and Value Based Payments are Related

So how are these seemingly unrelated topics Cloud and Value Based Payments related? Both of these things are happening in the healthcare industry. Is one affecting the other? I would...

August 03, 2017 • Windstream Enterprise • 2 min read

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