Industry

SOC 2 Compliance for Unified Communications: Why it Matters and How to Ensure it

The financial services industry is no stranger to the increasing threat of security breaches. In fact, financial service firms experience cybersecurity attacks 300 times more frequently than businesses in other...

July 11, 2019 • Matthew Marion • 2 min read

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Leveraging Cloud-based Analytics to Understand Customer Behaviors

Success isn’t solely defined by providing a great customer experience, it’s also measured by providing a customer experience that’s better than what your competitors are offering. This is especially true...

June 12, 2019 • Travis Mininger • 3 min read

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Cybersecurity Best Practices for the Hospitality Industry

When a guest makes the decision to stay at a hotel, there is a high level of trust involved. At a core level, customers trust that the bed they will...

April 25, 2019 • Mark Vomend • 5 min read

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Consortium Power: It’s All in the Numbers

Most Americans are familiar with membership-club retail giants like Costco and Sam’s Club. Members pay a nominal annual membership fee that gives them access to purchase name brand merchandise that...

January 10, 2019 • Mark Vomend • 3 min read

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How Patient Experience as a Service (PEaaS) Can Drive Patient Loyalty

The entire healthcare industry has become much more focused on improving the patient experience. That’s crucial for a number of reasons, including good old customer satisfaction. It’s easier than ever...

November 01, 2018 • Windstream Enterprise • 2 min read

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3 Ways the Cloud and Value Based Payments are Related

So how are these seemingly unrelated topics Cloud and Value Based Payments related? Both of these things are happening in the healthcare industry. Is one affecting the other? I would...

August 03, 2017 • Windstream Enterprise • 2 min read

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