Document Category: Case Study

Healthcare provider undergoes digital transformation to better serve patients

With 40 hospitals in network , 300 physician offices and more than 50 , 000 employees , this healthcare provider performed significant surgery to their outdated network and communications services...

July 10, 2022 • Mark Vomend • 0 min read

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Empowering people through employment

With the lofty mission to use the profits from their retail thrift stores to provide training , employment and support services for people with disabilities or disadvantages , the Goodwill...

July 10, 2022 • Mark Vomend • 0 min read

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Improving care for those without

With the American healthcare system in crisis , those who live at poverty or low-income levels know all too well that health insurance is becoming an unobtainable luxury. However ,...

July 10, 2022 • Mark Vomend • 0 min read

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Establishing a superior customer experience with CCaaS

As one of the largest retail providers of electric , natural gas and home services in North America— with its parent company based in Europe—a major energy services provider processed...

July 10, 2022 • Mark Vomend • 0 min read

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From gnarly wipeouts to rad freeriding with SD-WAN

As the Midwest’s leading bike , ski and board retailer , ERIK’S core business principles include professional staff , unbeatable customer service and remarkable product expertise— all in a friendly...

July 10, 2022 • Mark Vomend • 0 min read

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Building for the future

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July 10, 2022 • Mark Vomend • 0 min read

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Healthy growth, happy customers

Community Health Options , a start-up healthcare insurance provider , grew from zero to 82 , 000 members in 18 months. To accommodate that exponential growth and deliver superior customer...

July 10, 2022 • Mark Vomend • 0 min read

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