Document Category: Collaboration Solutions

Enable quality assurance with Extension Call Recording and Monitoring

OfficeSuite UC® offers two extension add-on services , Extension Call Recording and Extension Monitoring. These are powerful quality assurance and customer service tools that allow you to record and monitor...

July 10, 2022 • Mark Vomend • 0 min read

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Establishing a superior customer experience with CCaaS

As one of the largest retail providers of electric , natural gas and home services in North America— with its parent company based in Europe—a major energy services provider processed...

July 10, 2022 • Mark Vomend • 0 min read

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SIP Trunking with Dynamic IP

As a growth-oriented enterprise , your organization is always in flux. New sites , new hires and new ways of doing business all put new demands on your existing voice...

July 10, 2022 • Mark Vomend • 0 min read

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Healthy growth, happy customers

Community Health Options , a start-up healthcare insurance provider , grew from zero to 82 , 000 members in 18 months. To accommodate that exponential growth and deliver superior customer...

July 10, 2022 • Mark Vomend • 0 min read

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A bias for quality

Calico is all about helping customers create great rooms and great homes to enhance the quality of their lives. The Calico retail stores do this by focusing on decorative fabrics...

July 10, 2022 • Mark Vomend • 0 min read

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Smooth sailing by design

Beneteau’s tagline is ‘Avant-garde in boating , ’ and it has grown from humble beginnings to a worldwide market leader for boats. Their reputation has been earned by successfully evolving...

July 10, 2022 • Mark Vomend • 0 min read

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