OfficeSuite UC – Cloud-based unified communications
Connections without limitations
OfficeSuite UC = call + chat + meet + manage for elevated experiences
Everybody wins with OfficeSuite UC®. From IT to customers to your end users, we deliver the capabilities to drive productivity and engagement like never before. Built to ensure reliability, flexibility and security, OfficeSuite UC is a 100% cloud-based UCaaS solution that blends user-centric design with advanced, market-proven technology.
Collaborate anytime, anywhere using any device
Leverage an award-winning feature set
Integrate with leading third-party applications
Reduce CAPEX expenses
Gain complete application visibility and control via a single pane of glass
Add an optional contact center service to deliver an exceptional customer experience
2024 INTERNET TELEPHONY Product of the Year Award for OfficeSuite UC®
Rely on our secure, proprietary platform built to scale
OfficeSuite UC includes more than 100 enterprise-grade features that simplify the complexity of communications and collaboration that easily scales to meet the needs of global enterprise customers.
Calling
Never miss a call with mobile twinning and voicemail/voicemail transcription. Route calls to the right individual or team with a variety of auto attendant and call group options. Leverage a wide portfolio of desktop, cordless and softphone options to fit any need.
Contact center services + advanced call routing
Route calls, webchats and text messaging where you need them—all while ensuring quality and compliance via an omnichannel solution.
Video-first collaboration
Securely host and join high-definition video, audio and web conferences with up to 1,000 people from any phone, computer or mobile device.
Reporting + insights
WE Connect portal enables an unrivaled digital experience with real-time visibility, administrative control and end-user communication tools.
AI assistant
Get real-time answers and support anytime, anywhere, with a powerful, built-in AI assistant.
Flexible options to meet any budget
Mix and match the following OfficeSuite UC seat types to tailor your service to your unique
user work styles—all while optimizing your budget.
Basic
Perfect seat type for your entry-level needs with the ability to add features as you go.
Features include:
Over 100 calling + UC features
Virtual line, telephone number, extension
Unlimited outbound calling*
3rd party integrations
Selective call routing
Voicemail/voicemail to email
$13.50
Per Seat / Month
Standard
Everything from the basic seat plus added features to meet your needs as your business grows.
Features include:
Basic features +
Automated voicemail transcription
Call twinning
Desktop + mobile softphones
Multi-desking (up to 5 devices simultaneously)
$22.50
Per Seat / Month
Complete
Offers a complete set of features to maximize collaboration within your organization.
Features include:
Standard features +
Extension call recording with automatic + on-demand options
Extension monitoring with listen, coach + barge-in features
Virtual voice + video HD meeting solution (up to 25 participants)
$24.95
Per Seat / Month
*Unlimited extension-to-extension dialing and direct calling to U.S., Canada, Puerto Rico and the U.S. Virgin Islands.
Third-party integrations
Supercharge your workflows and customer experience with a standards-based API to connect to third-party applications, such as: Microsoft Teams, Microsoft 365, Google, Slack, HubSpot, Alexa and Salesforce.
“GNC can now focus on their core mission of helping customers Live Well by achieving their health goals, confident in the knowledge that their communication platform is reliable and future-proof.”
Why OfficeSuite UC from Windstream Enterprise?
Take cloud-based unified communications to a new level of performance by integrating OfficeSuite UC—a feature-rich, cloud-based UCaaS platform—with the reliability of SD-WAN and Security Service Edge (SSE), a fully managed networking and security solution. Rely on one provider to deliver it all—backed by a dedicated team of technology experts.