TALKDESK EXPRESS
Enhance customer communications across all touchpoints. Fuel revenue growth. Activate immediately.
Talkdesk Express = call, messaging + chat management in
the cloud
This intuitive and secure platform aggregates and automates inbound and outbound communications—including voice calls, web chat, text and social media—to enable real-time interactions and simplified operations, with a built-in analytics engine to manage it all from a single, cloud-based portal.
Cost-effective + scalable
Self-service deployment + management
Instant setup + ease of use
Special offer just for you
Want to give Talkdesk Express a try? Take advantage of a 15-day free trial! Set it up in minutes, and if you need more licenses or add-ons, you can scale at your own pace.
A self-service
contact center solution designed with your business in mind
Talkdesk Express empowers small business to perform like big business. Set up takes only minutes with no additional staffing, complicated technology configurations, changes to existing phone systems or equipment required.
Benefit from faster adoption with simple set-up + management
Keep your existing communications strategy in place as key channels like voice, SMS and Facebook Messenger are ready to use from day one. Your agents will benefit from an all-in-one view of every customer interaction.
Support customers in minutes, not weeks
Automate setup tasks to dramatically cut down the time it takes to start serving customers. With pre-installed applications, you can be operational almost immediately, giving you more time for what matters most: delivering excellent service.
Offer personalized experiences
Equip your small business with the resources to engage customers across multiple channels—all without the complicated tools or excessive costs of an enterprise system. Gather useful information before connecting customers to the right agent, enabling more efficient collaboration.
Take full control or lean on us
Sign up, try it out and manage your new communications system online, putting you in complete control. If you need additional support, our Professional Services team will help you get the most out of your Talkdesk Express solution, so you can respond quickly to your customers’ needs.
Leverage sophisticated analytics
Gain real-time visibility and historical reporting with customizable dashboards, allowing your team to make proactive, data-driven decisions that help optimize operations and identify areas for improvement.
Why Talkdesk Express from Windstream Enterprise?
Talkdesk Express enhances external communications, improves customer satisfaction and fuels revenue growth. See why over 32,000 business customers rely on our solutions, each supported by a dedicated team of sales, engineering and customer success experts.