Blog

Small businesses, big impact: Celebrating the heart of our communities

Small businesses are the backbone of our communities, fostering connections, creating jobs and keeping local economies thriving. Join us in taking a moment to celebrate these businesses this Small Business...

November 25, 2024 • Cliff Dinwiddie • 2 min read

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Talkdesk Express: Enterprise-level customer support—designed for SMBs

Exceptional customer service isn’t just for the big guys. Talkdesk Express is designed for small- and medium-sized business—helping you deliver the kind of seamless, personalized, omnichannel experience that builds long-term...

November 19, 2024 • Matthew Marion • 5 min read

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13 IT terms every small business owner should know

Drowning in the "alphabet soup" of tech jargon? This guide cuts through the confusion, breaking down key terms and essentials to help you choose the best options for your business...

November 07, 2024 • Arthur Nichols • 6 min read

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SD-WAN: Still the future of connectivity?

Cyberthreats are at an all-time high, so effective cybersecurity solutions are essential in complex cloud environments. Organizations should assess their vulnerabilities, use cloud firewalls and partner with cloud security experts...

October 31, 2024 • Chris Alberding • 3 min read

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