Summary:
Windstream’s OfficeSuite UC® application enables a mobile workforce and offers seamless communication for remote work. With enhanced features like call routing, SMS and personalized numbers, the app ensures unbeatable privacy, productivity and flexibility for users.
It’s a fast-paced and digitally connected world out there, and the ability to stay connected and productive—regardless of location—is not just an advantage; it is a necessity.
Since the start of this decade, an increasing portion of the workforce has embraced remote work, with roughly one third of all employees currently working in a hybrid environment. This shift towards remote work highlights the importance of flexibility in modern business operations.
Teams that are equipped with unified communications tools like OfficeSuite UC, especially with access to the Windows and mobile application, are empowered with the much-needed flexibility and efficiency they need to have a truly mobile workforce where workers can stay connected and productive no matter where they work from. Whether that means working from the comfort of a home office, catching up on calls while on the move or collaborating with teammates from different corners of the globe, this OfficeSuite UC app ensures that business communications remain seamless.
What users get with the OfficeSuite UC app
The OfficeSuite UC app, available for Windows, iOS and Android, allows employees to work whenever they want, wherever they want, ensuring that workers remain productive and connected.
The app provides a number of benefits for businesses with a mobile workforce:
- Seamless call coverage: Makes sure customer inquiries and support requests are addressed promptly with reliable call coverage.
- Call and voicemail access: Receive calls and voicemails directly through the app and ensure important messages are never missed.
- SMS/MMS capability: Allows for quick text communication — ideal for quick updates or responses to customer inquiries.
- Video Conferencing: Host meetings of up to 1,000 participants or just chat face-to-face on any device.
- Call routing: Direct calls to a coworker or another appropriate person/team when they are away.
- Easy user administration: Add or remove users effortlessly with the intuitive, user-friendly administration panel.
The OfficeSuite UC app also provides each employee with their own phone number, which eliminates the need for traditional, physical office phones. Instead, activation is as easy as downloading the app.
This feature also protects employees’ privacy by allowing them to interact via call, SMS or voicemail without ever giving out access to their personal phone numbers, thus ensuring that privacy is maintained while availability is not compromised. The app also takes care of assigning telephone numbers and extensions to employees across the organization, which is especially beneficial for roles demanding constant availability such as sales and support staff.
The app also provides coworker directories that are already assigned, and additional contacts can easily be imported from Microsoft or Google. This seamless integration and ease of contact management further enhance team efficiency and responsiveness.
Whether working in healthcare, financial services or retail, the OfficeSuite UC app empowers employees across any industry to seamlessly communicate with coworkers, clients and stakeholders, both within and outside the organization, ensuring consistent and efficient collaboration.
To get started, download the OfficeSuite UC application here:
- Apple App Store for iOS
- Google Play App Store for Android
- WE Connect Portal for PC and Mac
