How CCaaS helps financial institutions elevate the customer experience
Discover how outdated systems hinder digital transformation in finance and how CCaaS solutions can enhance customer experience.
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IT leadership resources to inspire ideas and the tools to shape the future of business.
Compliance Matters: Enlist a UC provider with the latest SOC 2 and HIPAA requirements
Following industry regulations and compliance standards is table stakes for most companies. That’s why Windstream Enterprise enables HIPAA and SOC 2/3 compliant UC solutions to all customers, across all industries.
4 types of cyberthreats and how SASE combats them
Being hit by a cyberattack is a universal fear among organizations. Here are the different kinds of threats to look out for, and one cybersecurity solution that is heroically taking...
What is Remote Browser Isolation (RBI)? A deep dive into the newest component of Windstream Enterprise SASE and SSE
RBI is a crucial security feature for enterprises in an increasingly web-centric world, protecting against a wide range of web-based threats while allowing employees to access the internet securely—and without...
Calculating and lowering the true cost of ownership in manufacturing
Instead of focusing solely on ROI, manufacturing organizations need to also understand their total cost of ownership (TCO) for each asset. However, organizations need the right infrastructure to support the...
The benefits of CCaaS for manufacturing contact centers
The manufacturing industry is facing a labor shortage, and everyone is looking for ways to get support where they need it. Working with a partner to provide contact center services...
The rise of ransomware: Fighting cybercrime in healthcare
Federal agencies have issued recent warnings about the rise of ransomware designed to target the healthcare industry, intensifying the demand for cybersecurity to mitigate exposure and costly risks.